Our initial step would be to work closely with you to develop a person-centred Individual Care Plan that will take into consideration your wishes and preferences regarding your personal home care needs.This plan and the quality of your daily living activities will be monitored and reviewed regularly to ensure you are totally satisfied with all aspects of the support you receive from us. We are committed to supporting your independence, dignity and privacy and our staff are fully trained to provide care that promotes your health, safety and wellbeing whilst also showing respect for diversity and the different cultures and values of people who use our services.